Privacy Policy

Last updated: March 2025

Arise & Shine Saloon (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at hairsolutionsbyeunice.co.uk or engage with our services.

1. Information We Collect

Personal Information You Provide

When you place an order, request a quote, or contact us, we may collect:

  • Full name and contact details (phone number, email address)
  • Delivery address and recipient information
  • Order preferences and customization requests
  • Payment information (processed securely through our payment providers)
  • Messages and correspondence with our team

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information including your IP address, browser type, pages visited, and time spent on the site. This helps us improve your experience.

2. How We Use Your Information

Personal Information You Provide

We use the information we collect to:

  • Process and fulfill your flower orders and delivery requests
  • Communicate with you about your orders and inquiries
  • Send you order confirmations and delivery updates
  • Provide personalized customer service
  • Improve our products, services, and website experience
  • Send promotional offers and seasonal updates (only with your consent)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Delivery partners — to fulfill same-day and nationwide deliveries
  • Payment processors — to securely process payments
  • Legal authorities — when required by Kenyan law or court order

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive data is encrypted and stored securely.

5. Your Rights

Under applicable Kenyan data protection law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise these rights, contact us at: Ariseandshinesalon25@outlook.com

6. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services following any changes constitutes your acceptance of the updated policy.

9. Contact Us

For any privacy-related questions or concerns, please contact us at:

Email: Ariseandshinesalon25@outlook.com
phone: +44 7404 060905
Website: www.hairsolutionsbyeunice.co.uk